SiteGround WordPress/Joomla/Web Hosting Review (2017)

Last updated on by admin

Bluehost WordPress hosting

SiteGround is one of the top performing web hosts in 2017. They are currently hosting over 500,000 domains worldwide and recommended by well-known websites. SiteGround is relatively new compared to other web hosts. Since its launch in 2007, they have come a long way to excel in the hosting industry and compete with other web hosts. In this SiteGround review, I will review the pros and cons of SiteGround for WordPress, Joomla or general web hosting.


#1. SiteGround Review on Uptime

SiteGround is the only host who has an average monthly and yearly uptime of 99.99%. This is possible because of all the handcrafted solutions that SiteGround has in place.

Linux Containers (LXC)

SiteGround is built on top of LXC (Linux containers) which is an extremely resource efficient cutting edge technology. It’s highly elastic and provides great stability when there are unexpected traffic spikes.

Pro-active Server Monitoring

SiteGround has an in-house server monitoring system that can check for server status far more often than standard monitoring systems out there. It automatically fixes all the current issues and can even foresee upcoming problems.

Own Backup System

SiteGround launched its own backup system in 2015. It allows them to backup with minimal resources as well as restore as quickly as possible when needed.

Unique Anti-bot AI

SiteGround developed an Artificial Intelligence solution to prevent brute force attacks. Currently, They can stop between 500,000 and 2 million brute-force attempts per hour across all the servers before it can even impact a customer’s website.

#2. SiteGround Review on Speed

When compared to 12 other to web hosts, SiteGround was ranked #2 in terms of page loading speed. It had an average page loading speed of 1.68 sec which is just 0.09 sec behind A2 Hosting.

screenshot showing the page loading speed of SiteGround compared to other web hosts

Here is the full comparison of page loading speed,

Web Hosts Page Loading Speed (sec)
Bluehost 8.56
HostGator 7.94
iPage 6.9
Fatcow 6.74
Justhost 4.19
A small orange 4.08
InMotion Hosting 3.78
WebhostingHub 3.72
Arvixe 2.98
GoDaddy 2.98
GreenGeeks 2.94
SiteGround 1.68
A2 Hosting 1.59

When the same test was done with SiteGround’s SuperCacher enabled, It ranked #1 and the loading time went down to 1.3 sec (which is 3.4 sec faster than the industry average loading time of 4.7 sec).

screenshot showing the page loading speed of SiteGround with caching enabled compared to other web hosts

Here is the full comparison of page loading speed with cache,

Web Hosts Page Loading Speed (sec)
Bluehost 8.56
HostGator 7.94
iPage 6.9
Fatcow 6.74
Justhost 4.19
A small orange 4.08
InMotion Hosting 3.78
WebhostingHub 3.72
Arvixe 2.98
GoDaddy 2.98
GreenGeeks 2.94
A2 Hosting 1.59
SiteGround 1.3

#3. SiteGround Review on Performance

Just like page speed, performance is important for a quality web host. In order to measure the performance of SiteGround, a test was conducted to see how many hits can be successfully handled by SiteGround in two minutes compared to other major web hosts. SiteGround did exceptionally well by handling 8,276 hits (A2 Hosting topped the chart by being able to handle 8,556 hits).

screenshot showing the performance of SiteGround compared to other web hosts (number of traffic handled successfully in two minutes)

Here is the full comparison of performance,

Web Hosts Performance (number of hits)
A2 Hosting 8,556
SiteGround 8,276
GreenGeeks 4,422
GoDaddy 3,974
Arvix 3,605
WebhostingHub 3,030
InMotion 2,637
A small orange 750
Justhost 590
Fatcow 431
iPage 390
HostGator 305
Bluehost 107

When the same test was done with SiteGround’s SuperCacher switched on, the performance skyrocketed to 230,000 hits (which is 227,148 hits more than the industry average of 2,852 hits).

screenshot showing the performance of SiteGround with cache compared to other web hosts (number of traffic handled successfully in two minutes)

Here is the full comparison of performance with cache,

Web Hosts Performance (number of hits)
SiteGround 230,000
A2 Hosting 8,556
GreenGeeks 4,422
GoDaddy 3,974
Arvix 3,605
WebhostingHub 3,030
InMotion 2,637
A small orange 750
Justhost 590
Fatcow 431
iPage 390
HostGator 305
Bluehost 107

#4. SiteGround Review on Security

SiteGround maintains the state of the art security on all of its servers.

Hack Protection

When you use a CMS like WordPress or Joomla to manage your website new vulnerabilities may get reported often. SiteGround can patch these vulnerabilities on server level within 48 hours of their public announcement (Where these vulnerabilities are still exploitable on all the major web hosts). The recent ones were WP Touch vulnerability patch & Joomla! VirtueMart vulnerability patch.

Account Isolation

SiteGround was the leading web hosts that applied account isolation mechanism to its shared hosting servers. It turns out only 4 other web hosts are being able to effectively apply the account isolation mechanism (For most web hosts it is still possible to see an environment that is not properly isolated).

screenshot showing the account isolation mechanism on SiteGround compared to other webhosts

#5. SiteGround Review on Support

SiteGround customer service is really special and they deserve a 10/10 in it.

Support via Phone

It turned out SiteGround and only two other web hosts picked up the phone immediately. 4 companies had a wait time of over 10 minutes (which is ridiculous). And surprisingly 90% of the web hosts do not even have a non-US phone line.

screenshot making a comparison of SiteGround phone support wait time with other web hosts

Support via Chat

When contacted via chat, SiteGround and Bluehost were able to resolve an issue in 5 minutes including the wait time before the chat was picked up.

screenshot showing how long it takes for a web host to resolve an issue via chat support compared to SiteGround

This is amazing since the average wait time for chat is 10 minutes and the average resolution time is 21 minutes. Only three other companies (HostGator, iPage, and Fatcow) were able to resolve an issue under 10 minutes (2 companies didn’t even have any chat support).

Here is the full comparison of chat issue resolution time,

Web Hosts Resolution Time (min)
SiteGround 5
Bluehost 5
HostGator 7
iPage 8
Fatcow 9
Justhost 11
A small orange 19
InMotion 20
WebhostingHub 21
Arvixe 43
GoDaddy 69

Support via Tickets

When a ticket was opened SiteGround was able to reply first within 10 minutes. This is impressive since the industry average is near 8 hours. Only two web hosts were below 1 hour and they are not even close to SiteGround.

screenshot showing how long it takes for a web host to reply to an open ticket first compared to SiteGround

Here is the full comparison of the first reply on a ticket,

Web Hosts First Reply Time
SiteGround 8 min
Bluehost 44 min
HostGator 44 min
iPage 1.5 h
Fatcow 2.5 h
Justhost 3 h
A small orange 3.1 h
InMotion 3.2 h
WebhostingHub 14 h
Arvixe 15 h
GoDaddy 16.5 h
GreenGeeks 18.5 h

SiteGround is also ahead of everyone in terms of resolving issues via tickets. When 3 tickets were opened related to general web, WordPress, and Joomla, they were able to fully resolve the issues in 31 minutes. The industry average resolution time is 11 hours and only 4 other web hosts were able to fully resolve these issues.

Here is the full comparison of the average resolution time,

Web Hosts General Web WordPress Joomla Average Resolution Time
SiteGround Resolved Resolved Resolved 31 min
Bluehost Resolved Resolved Resolved 55 min
HostGator Resolved Resolved Resolved 6 h 20 min
iPage Resolved Resolved Resolved 10 h 45 min
Fatcow Resolved Resolved Resolved 24 h 90 min
Justhost Resolved Not Resolved Resolved 3 h 30 min
A small orange Resolved Resolved Not Resolved 6 h 30 min
InMotion Not Resolved Resolved Resolved 9 h 10 min
WebhostingHub Resolved Resolved Not Resolved 18 h 30 min
Arvixe Not Resolved Resolved Not Resolved 47 min
GoDaddy Not Resolved Resolved Not Resolved 37 h
GreenGeeks Not Resolved Not Resolved Not Resolved n/a
A2 Hosting Not Resolved Not Resolved Not Resolvedn n/a

#6. Multiple Data Centers

SiteGround has 5 major data centers across 3 continents – Chicago (USA), London (UK), Amsterdam (Netherlands), Milan (Italy) and Singapore. This allows you to choose the closest data center for the best loading times.

#7. Free SSL Certificate

SiteGround offers a free SSL certificate on all of their hosting plans. This allows you make your website fully secure while not having to pay for the yearly SSL certificate. SSL is very important these days since Google now takes it as a ranking factor. Google Chrome recently started showing an “Insecure” icon to its users when a non-secure web page is rendered. This explains the importance of HTTPS to Google.

#8. Free Cloudflare CDN

SiteGround offers free Cloudflare CDN benefits to its customers. This provides great stability, security and even more speed since the data is served via Cloudflare content delivery network.

#9. E-Commerce Support

SiteGround makes thing easier for online businesses. If you want to add an e-commerce application like Magento, it can be very difficult for someone with zero technical knowledge. SiteGround removes this hassle by making it easy to setup popular shopping carts such as PrestaShop, CSCart, Magento with one-click installs. If you use WordPress you can easily install WooCommerce and other shopping cars to set up your online store.

#10. Free Website Transfer

One of the biggest struggles when switching to a new host is transferring the existing site. Not being technical or having to pay someone a lot of money just to transfer it for you can be frustrating. It may go to a point where you don’t even want to make the move even though you are not happy with your current web host. SiteGround makes this process easier for you by transferring your website from your existing host to their server for free. Their technical experts take care of all the heavy lifting, ensuring that your website doesn’t experience any downtime during migration.

Cons of using SiteGround Hosting

While speed, performance, security, and support are great, some areas can be a little problematic for you if you are concerned about the price.

#1. High Renewal Price

SiteGround web hosting price starts from $3.95/month, which is pretty decent compared to other hosts and the expensive features that you get. They offer the same price when you purchase it for a 12-month, 24-month or 36-month period. However, once the initial period is over you will be charged their regular renewal price of $9.95, which is 60% higher than this price.

#2. No Free Domain

Most top web hosts now offer a free domain on all of their hosting plans. SiteGround was also offering it up until a couple of months ago. However, this feature is not included anymore which means you will have to pay for the yearly domain cost.

#3. Limited Bandwidth

SiteGround supports up to 10,000 visits/month on your website if you are on their cheapest plan (StartUp – $3.95/month). The storage of 10 GB is understandable but I think the bandwidth is a little below par even for a low traffic site. Just to put it into daily perspective, you will reach your allocated bandwidth limit if your website gets 333 visits/day on an average.

This is where Bluehost WordPress Hosting really excels because the renewal price is cheaper and It comes with a free domain. Bluehost also offers a massive 50 GB storage and unmetered bandwidth on their cheapest plan.

Comparison of SiteGround Hosting Plans

SiteGround comes in three separate plans for general web, WordPress and Joomla hosting. Here’s a detailed comparison of features that you get in each plan,

StartUp GrowBig GoGeek
Price $3.95/month $5.95/month $11.95/month
Free Site Transfer Yes Yes Yes
24/7 Support Yes Yes Yes
Free App Installs Yes Yes Yes
Free Email Accounts Yes Yes Yes
Unmetered Traffic Yes Yes Yes
Free SSLs & HTTP/2 Yes Yes Yes
cPanel & SSH Yes Yes Yes
Free Website Builder Yes Yes Yes
SSD Storage Yes Yes Yes
30 Days Money Back Yes Yes Yes
Free Daily Backup Yes Yes Yes
Free Cloudflare CDN Yes Yes Yes
Unlimited MySQL Databases Yes Yes Yes
Priority Technical Support No Yes Yes
SuperCacher for Great Speed No Yes Yes
1 Year Free Wildcard SSL No Yes Yes
30 Backup Copies Available No Yes Yes
Fewer Accounts on Server No No Yes
Free PCI Compliance No No Yes
WordPress & Joomla Staging Environment No No Yes
One-click Git Repo Creation No No Yes

Overall I think SiteGround plans are pretty balanced and provide great value for the money. If you are planning on moving to SiteGround I would recommend their GrowBig plan. Just for extra $2 you get a whole lot of premium features with twice the storage and bandwidth that you get on the StartUp plan. In addition to that, you get the best speed, performance, security, uptime, and support available in the industry. So my score for this SiteGround review would be 10/10 for general web, WordPress or even Joomla hosting.

If you would like to know more about their technology and services feel free to visit the SiteGround homepage.

Do you know that you can get 50% OFF WordPress hosting here for a limited time? Hurry now before this offer ends!
SiteGround WordPress/Joomla/Web Hosting Review (2017)
Author Rating: 5

Leave a Reply

Your email address will not be published. Required fields are marked *