When PayPal says, “We’re having trouble with this transaction”, it often means a security flag, payment method issue, or temporary server problem. You should check for account limitations, confirm linked cards/banks, or try a different device/payment method. It’s usually fixable by addressing these common points or contacting PayPal support if issues persist.
Common Causes & Solutions
1. Account Issues
- Limitations: Check your account for any security limitations or requests to verify identity; resolve these first.
- Unverified: Ensure your email and bank/card are fully confirmed.
- Security Checks: PayPal might ask you to confirm it’s you (e.g., via text or call).
2. Payment Method Problems
- Card/Bank Details: Update expired cards or incorrect billing addresses; mismatching info is a common error.
- Bank Restrictions: Your bank might block PayPal transactions; contact them to check.
- Insufficient Funds/Limits: Check your balance or credit limit.
- Alternative: Try using a different linked card, bank, or your PayPal balance if possible.
3. Technical/Temporary Glitches
- Wait & Retry: Sometimes it’s a temporary server issue, so wait 5-10 minutes and try again.
- Browser/Device: Clear browser cookies or try a different device (phone, computer) or browser.
4. Security Flags
New Device/Location: Using an unfamiliar device or location can trigger security flags.
Steps to Take
- Log in & Check: Go to your PayPal Resolution Center for specific alerts.
- Verify Info: Confirm card/bank details and email address.
- Try Another Method: Switch payment methods or use your PayPal balance.
- Contact Support: If unresolved, contact PayPal support for a detailed account review.